Alice Pacheco is currently the Lead Customer Success Manager at SpotDraft. Previously, Alice held the position of Senior Customer Success Manager at Whatfix and served as Team Lead and Senior Key Account Manager at Happay, where they implemented solutions for enterprise clients and maintained a portfolio of 75 active clients. Alice has also worked as a Relationship Manager at HDFC Bank and interned at both D-Link India Limited and The Zuri Hotels & Resorts. Alice earned a Bachelor of Arts in Economics from Smt. Parvatibai Chowgule College of Arts and Science and a Master of Business Administration from Goa Institute of Management, specializing in marketing and human resources.
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