Jaya Iyer

Jaya Iyer has a diverse work experience, with their most recent position being a Strategic Customer Success Manager at SpotDraft since April 2023. Prior to that, they held roles as a Senior Customer Success Manager and a Customer Success Manager at the same company. SpotDraft is an end-to-end contract automation platform.

Before joining SpotDraft, Jaya worked at Headout starting in May 2018. Jaya initially served as an Associate Program Manager, leading on-ground operations for the Broadway category. Jaya was responsible for hiring staff, improving operational processes, and managing New York operations. Jaya also played a key role in piloting the Travel Concierge program, which helped customers plan their trips.

Earlier in their career, Jaya worked as a Worklife Consultant at Workplace Options from May 2016 to May 2018.

Throughout their work experience, Jaya has demonstrated their ability to handle customer lifecycle, implement efficient processes, and contribute to company growth.

Jaya Iyer completed their Bachelor of Arts degree in Psychology at Christ University, Bangalore from 2013 to 2016.