Nikita Midha

Nikita Midha is a seasoned professional in product management, currently serving as Sr. Director at ProductSpotDraft since August 2024. Prior to this role, Midha worked at SuperAGI as a Product lead from January 2024 to July 2024. At Freshworks, from October 2020 to October 2023, Midha was the Head of Freshdesk, overseeing product strategy and growth for the customer support software, along with managing workflows and AI initiatives across multiple platforms. Earlier experience includes a significant tenure at Microsoft from April 2015 to March 2020, where Midha held various product management roles focused on Dynamics 365, enhancing customer service solutions for enterprises. Educational accomplishments include an MBA from XLRI Jamshedpur and a degree in Information Systems from the Birla Institute of Technology and Science, Pilani.