Lauren H.

Lauren H. has worked for three companies, beginning with Old Towne Pub in 2014 as a Bartender/Waitress. Lauren then moved to Wheaton Eye Clinic in 2016 as a Patient Accounts employee. Since 2018, Lauren H. has been employed at SpotHero, where they have held the roles of Client Relationship/Internal Operations Manager, Internal Operations Manager, Supply Management Specialist - Internal Operations, Associate Account Coordinator, and Customer Hero.

Lauren H. has a Bachelor of Science in Hospitality and Tourism Management from Roosevelt University, which they obtained between 2015 and 2017. Prior to that, they obtained an Associate of Arts and Sciences - AAS from College of DuPage from 2013 to 2015, with a field of study in Tourism and Travel Services Management. Lauren has also obtained several certifications, including a Customer Success Leadership Certificate from Sales Assembly in 2022, Understanding and Supporting LGBTQ+ Employees from LinkedIn in 2022, Leading with a Growth Mindset from LinkedIn in 2022, Strategic Thinking from LinkedIn in 2021, Coaching Skills for Leaders and Managers from LinkedIn in 2021, Communication within Teams from LinkedIn in 2021, and Communicating with Empathy from LinkedIn in 2021.