Cassandra Michel

Cassandra Michel is a seasoned professional in user experience research with extensive experience in leading and conducting insights-driven research. Currently serving as Staff User Researcher and Insights Lead at Spotify since May 2019, Cassandra previously held the position of Principal User Experience Researcher at American Express from September 2016 to May 2019. Prior to that role, Cassandra was a Design Researcher at frog from 2014 to September 2016. Cassandra holds an MFA in Products of Design from the School of Visual Arts.