Michael Horsley - Itsm

Michael Horsley is a seasoned professional in IT service management and project leadership, currently serving as a Senior Technical Project Manager at SpotOn since April 2022. With extensive experience spanning over two decades, Michael has held key roles including Senior IT Engineering and Project Manager at MCM Technology Solutions, where responsibilities included overseeing product lifecycle and managing a team of specialized IT engineers. Prior to this, Michael contributed significantly to General Mills in various capacities, including Information Technology Manager, where strategic operations were managed across multiple locations. Michael began a career in IT as a PC Support Specialist at Dollar General. An alumnus of Western Kentucky University, Michael holds a Bachelor of Science degree in Computer Science and possesses multiple certifications, including ITSM, MCP, and ISC2-CC.