Ed Joseph

Ed Joseph is a seasoned technology professional currently serving as Principal Architect at SPR since October 2024. Prior experience includes a tenure at Balto as VP of Engineering and Director of Engineering, contributing to the development of a leading Real-Time Guidance platform for contact centers. Joseph has held various engineering and consulting roles at notable companies such as Alight Solutions, Ulta Beauty, and DAIS Technology, showcasing expertise in architecture and engineering management. An alum of the University of Illinois Chicago, Joseph earned a Bachelor's degree in Computer Engineering.