Nicole O.

Nicole O. is a seasoned technical writer and 508 remediation specialist currently working at Sprezzatura Management Consulting, LLC, supporting the Center for Medicare & Medicaid Services Office of Information Technology. With extensive experience in content creation, editing, and accessibility standards, Nicole has held various roles, including technical writer at MURAL, where skills were applied in developing documentation and training materials for accessibility. Previous positions spanned from freelance writing about digital accessibility to serving as lead and senior writer at ICF, where contributions included ensuring 508 compliance and managing brand communications. An academic background includes a Bachelor of Arts in Psychology and Women's Studies, a Master of Arts in Sociology, and a Master of Fine Arts in Creative Writing from recognized institutions.