John Patrick is an accomplished leader in customer success and strategic account management with extensive experience across various organizations. Currently serving as the Director of Strategic Account Management at Spring Health, John oversees a $122 million portfolio, guiding a team of Key Account Managers to enhance retention and growth. Previous roles include Director of Customer Success at CoachHub for North America and APAC, where John improved customer engagement and value delivery, and Sr. Director of Customer Experience and Enablement at Limeade, focusing on stakeholder experiences. With foundational experience as Vice President, Health and Performance at HUB International, and various roles at Humana, John has consistently utilized strategic thinking and leadership to drive customer success and enhance organizational growth. John holds a Certificate in Customer Experience Design from Bellevue College and a Bachelor of Science in History from the University of Mobile.
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