Laquyia Henderson

Laquyia Henderson has a diverse work experience in customer support and quality assurance roles. Laquyia started their career in 2015 at Residential Services, Inc., where they served as a Customer Care Team Lead and later became a Customer Care Manager. In these roles, they resolved concerns, eliminated inefficiencies, and built strong customer relationships.

In 2019, Laquyia joined the Autism Society of North Carolina as a Quality Assurance Coordinator. Their responsibilities included handling customer complaints, conducting internal document audits, and executing quality improvement research with clients.

In 2022, Laquyia joined Invacare Corporation as a Complaint Handling Specialist. In this role, they recognized complaints, conducted thorough investigations, and accurately documented resolutions in the complaint management system as required by the FDA.

Most recently, Laquyia joined Spring Health in 2022 as a Care Support Coordinator. Further details about their role are not provided.

Laquyia Henderson completed their Bachelor of Arts (B.A.) degree in Psychology from East Carolina University, studying from 2010 to 2015. Currently, they are pursuing a Master's degree in Social Work from Walden University, which they are expected to complete in 2023.