springbig
Alicia Ferrara has extensive experience in client success management, with a strong background at Springbig from June 2021 to June 2024, where roles included Sr. Client Success Manager, Sr. Client Success Manager- Brands, and Client Success Manager. Prior to this, Alicia worked at Hotwire Communications Ltd from October 2014 to April 2020 as a Client Success Specialist. Alicia holds a degree from Penn State University.
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