Nicolas H. is an experienced UX research professional with a strong background in leading user experience initiatives, particularly in the retail sector with Macy's since March 2021. As Lead UX Researcher, Nicolas H. focuses on product detail pages, user-generated content, personalization, and navigation information architecture. Prior experience includes roles as Senior UX Researcher for immersive products and search experience and a mentor in UX/UI at Springboard. Nicolas H. also held positions at Blue Fountain Media and SocialKit, specializing in information architecture and user experience design. Academic credentials include a Master's degree in Human Computer Interaction from the University of Michigan and a Bachelor's degree in Architecture. Additional ongoing education in web development is pursued through OpenClassrooms.
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