Rick Downing is a seasoned software product manager with extensive experience in the hospitality industry, currently serving as Senior Software Product Manager at Springer-Miller Systems since August 1994. At Springer-Miller Systems, Rick Downing oversees the development of guest-centric software solutions, including the ATRIO® Guest Experience Management Platform and SMS|Host™, a comprehensive Property Management System. Prior to this role, Rick Downing worked as Director of Lodging & Central Reservations at Stratton Mountain Resort from September 1986 to July 1994. Rick Downing holds a Bachelor of Arts degree in History and Film from the University of Virginia, which was completed between 1972 and 1977.
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