Abhilash Gopinathan

Abhilash Gopinathan is a seasoned business consultant at Sprinklr, specializing in customer care architecture, community management, and digital marketing solutions since August 2012. With experience as a project manager, technical account manager, managed services consultant, and social media community manager, Abhilash has effectively coordinated client relationships and optimized digital strategies for clients globally. A graduate of Manipal University with an MBA in Advertising, Communication, and Marketing, and holding a bachelor's degree in Business Management from Christ University, Abhilash has successfully developed methodologies, implemented AI-driven solutions, and provided training to enhance client performance on social media platforms. Abhilash's prior experience includes freelancing as a creative and content specialist and serving as a brand consultant during a management trainee position.