Hendrik C. is an experienced sales and solution consultant with a strong focus on CCaaS across the APAC and ANZ regions. Currently serving as Sales Lead for CCaaS at Sprinklr since February 2022, Hendrik C. drives strategic sales enablement and collaborates with engineering, product marketing, and customers to architect comprehensive CCaaS solutions. Previously at Genesys, Hendrik C. held various roles, including Principal Solution Consultant, where responsibilities included public speaking, orchestrating proof of concepts, and serving as a subject matter expert in conversational AI and security for the region. Other notable experiences include senior consultancy roles at Pegasystems and Genesys, as well as a technical support background at Dimension Data. Hendrik C. holds a Bachelor of Information Technology from Macquarie University, with a major in Business Information Systems.
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