Joseph Giannavola

Joseph Giannavola is an experienced professional in the telecommunications industry, currently serving as a Lead Implementation Consultant at Sprinklr since October 2025. Prior to this role, Joseph worked as a VoIP Switch Engineer at Powernet Co., where responsibilities included designing and managing core voice network infrastructure. As a Value Architect at ngena, Joseph focused on analyzing clients' business strategies and defining system architecture requirements. Joseph also held the position of Advance Product Solution Engineer at BCM One, where network evaluations and solutions for improved operational visibility were central to the role. Earlier in his career, Joseph served as a Senior Implementation Engineer at nexVortex, Inc., overseeing project management and training for new team members.