Marjorie Glais

Manager, Managed Services at Sprinklr

Marjorie Glais has a diverse work experience spanning various industries. Marjorie is currently working at Sprinklr since 2019, where they started as a Managed Services Consultant and later progressed to the role of Senior Consultant, Managed Services. Marjorie was responsible for managing and optimizing the configuration of onboarded Sprinklr clients, ensuring their success with the platform. Marjorie also identified platform gaps and optimization opportunities and provided training and support to client users. Additionally, they assisted the Sales and Success teams in client health insight and business development.

Prior to joining Sprinklr, Glais worked as a Festival Guests Coordinator at the Dinard British Film Festival from 2015 to 2020. Marjorie was responsible for coordinating the guests' activities and ensuring their satisfaction during the festival.

Glais also worked as a Marketing Services Consultant at JeffreyM Consulting from 2018 to 2019, where they provided consulting services in marketing.

Before that, they served as a Social Media Account Manager at The Social Element (formerly known as Emoderation) from 2015 to 2018. Their responsibilities included delivering best practice advice on social media, offering creative solutions to meet clients' needs, and ensuring high-quality service delivery.

Glais also gained experience in community management and moderation services at Emoderation Limited. Marjorie worked as a Lead Community Manager from 2014 to 2015 and as a Community Manager and Multilingual Moderator from 2012 to 2014. During their time at Emoderation, they provided social media services to renowned clients and worked in over 50 languages.

Furthermore, Glais worked as a French Community Manager for Manfrotto at Story Worldwide in 2012 and as an Event and Digital Communications Assistant at West Norwood Slow Food Festival in the same year.

In 2011, Glais held the role of Communications and Media Relations Manager at the British Film Festival. Marjorie managed communication operations, planned media partnership campaigns, oversaw publications and social media, and supervised a team of 12 during the festival.

In 2010, Glais worked as a Project Coordinator for the "Transversales cinématographiques" Festival at the Service culturel - Université de Rennes 2.

Their earliest work experience was as a Territorial Director at the Office Français de l'Immigration et de l'Intégration, Immigration Ministry, where they managed an interdisciplinary team of 23 and oversaw the administration and operations of the regional structure.

Overall, Marjorie Glais brings a wealth of experience in marketing, social media, event management, and client services.

Marjorie Glais pursued their education starting in 2002 at the Université de Rennes 2, where they obtained a Maîtrise degree in Modern Literature in 2003. Following this, they enrolled at Nantes Université in 2005 and completed a Bachelor's degree in Sociology in 2006. In 2010, Marjorie attended Université de Rennes 2 once again and achieved a Master's degree in Information and Communication after a five-year program in 2011.

Links

Timeline

  • Manager, Managed Services

    September, 2022 - present

  • Lead Managed Services Consultant

    August, 2021

  • Senior Consultant Managed Services

    November, 2020

  • Managed Services Consultant

    April, 2019