Rupali Verma has extensive experience in customer advocacy and marketing within the SaaS and beauty industries. Currently serving as the Lead Customer Advocacy at Sprinklr since December 2022, Rupali previously held positions at Chargebee as Customer Marketing Lead and Zenoti as Customer Marketing Specialist, where responsibilities included managing customer journeys for SaaS clients and creating brand advocacy plans. Prior roles include a Business Research Analyst at Zschimmer & Schwarz, focusing on market research for the beauty sector, and a Business Development Manager at Lepide, where strategic sales initiatives were implemented. Rupali's background also encompasses software engineering at Tech Mahindra, supported by an MBA in International Business from MIP Politecnico di Milano and a B.Tech in Computer Science from GALGOTIA'S College of Engineering and Technology.
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