Sprinklr
Victoria Rodés is a seasoned professional with extensive experience in managed services and social listening analytics. Currently serving as a Senior Managed Services Consultant at Sprinklr since March 2021, Victoria oversees a portfolio of enterprise clients, driving platform adoption and optimizing campaign performance. Previous roles include Social Listening & Insights Manager at ID\TBWA, where Victoria led key initiatives for high-profile clients, and Social Data Intelligence Supervisor at Africa, focusing on audience analysis. Victoria's career began in business insights as a coordinator at Ampfy and Socialyse, establishing a strong foundation in data analysis and reporting. Victoria holds a postgraduate degree in Artificial Intelligence, Analytics & Data Science from FIA Business School and an MBA in Digital Marketing from ESPM.
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Sprinklr
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Sprinklr is a provider of enterprise software for customer experience management. Sprinklr helps brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.