Gabriel Monteiro

Senior Customer Experience Analyst at Sproutfi

Gabriel Monteiro has held various roles throughout their work experience. Gabriel started their career as an Administrative Assistant at Câmara Municipal de São Caetano do Sul in 2015. Gabriel then worked as an Administrative Assistant and Checking Analyst at DynAdmic from 2015 to 2017. Between 2017 and 2018, they worked as an Operations Assistant and later as an Operations Analyst at QuintoAndar. Gabriel then transitioned to the role of Customer Experience Analyst at Nubank from 2019 to 2020. In 2020, they worked as a Senior Customer Experience Analyst at both moObie and Conta Simples. From 2021 to 2022, they worked as a Bilingual Customer Experience Analyst at Stake. Currently, they hold the position of Senior Customer Experience Analyst at Sproutfi (YC S21), starting in March 2023.

Gabriel Monteiro has a diverse education background. Gabriel obtained a Bachelor's degree in Economics from Centro Universitário FAM from 2016 to 2020. Prior to that, they pursued IT Management and received a technologist degree from USCS - Universidade Municipal de São Caetano do Sul from 2014 to 2016. In 2013 and 2014, Gabriel studied Game Design as a technologist at Universidade Anhembi Morumbi. Before starting their technologist studies, they attended ETEC from 2011 to 2012, specializing in Interior Design as a technician.

In addition to their formal education, Gabriel Monteiro has also obtained certifications related to leadership and English language proficiency. In February 2023, they completed the course "Liderança: aprendendo sobre a missão e propósito de liderar pessoas" provided by Alura. In January 2023, Gabriel acquired the EFSET English Certificate (C2 Proficient/C1 Advanced) from the EF Standard English Test (EF SET) institution.

Links

Previous companies

Dynadmic logo
Nubank logo

Timeline

  • Senior Customer Experience Analyst

    March, 2023 - present