Mark Schnake

Mark Schnake currently serves as the Senior Director of Renewal Management at Sprout Social, Inc., overseeing the North American Renewals teams. Prior to this role, Mark held various positions at FourKites, Inc., including Director of Customer Success, where leadership encompassed Strategic, Enterprise, and Logistic Service Provider divisions. At S&P Global Market Intelligence, Mark advanced from Senior Customer Success Manager to Associate Director, managing customer experience operations across multiple divisions. Earlier in Mark's career at Northern Trust Corporation, responsibilities included serving as a Senior Account Manager for institutional clients. Mark holds a Bachelor of Science in Economics from the University of Illinois Urbana-Champaign and an MBA from Virginia Commonwealth University.