P.J. Langan

P.J. Langan is an experienced Customer Success Manager at Sprout Social, Inc. since May 2022, specializing in lifecycle management and strategic business advising for partner brands to enhance adoption and retention rates. Previous roles include Manager of Customer Experience at Carggo, where mentoring and process management were key responsibilities, and Customer Service Lead at Quad/Graphics, contributing to a significant growth in the company. Early career positions include Assistant Manager and Account Executive at First NLC Financial Services and Loan Officer at Ameriquest Mortgage Company, both roles focused on high-volume sales in the mortgage industry. P.J. Langan holds a Bachelor of Science degree in Education, with a focus on History, from Illinois State University.