Andrew Gerasimov is an accomplished professional with extensive experience in customer success, project management, and consulting within the eCommerce and technology sectors. Currently serving as VP of Customer Success & Expert Consulting US at Spryker since April 2021, Andrew previously held the position of Vice President of Client Services at Oro Inc., where a notable achievement included attaining an average client satisfaction rating of 4.9 out of 5. Andrew's career includes key roles at Guidance and Magento, where significant contributions were made in managing complex implementations and driving growth in workforce size. Educational credentials include an MBA in Business Administration with a concentration in Project Management from Keller Graduate School of Management and dual degrees in Economics and Business Administration from Irkutsk National Research Technical University.