Matt Cook

Matt Cook has over a decade of experience in customer success and operations management, currently serving as Director of Customer Success at SPS Commerce since June 2010, where responsibilities include leading implementation teams and enhancing customer onboarding processes. Previously, Matt held roles such as Senior Manager and Senior Implementation Consultant at SPS Commerce, successfully managing implementation projects with high customer satisfaction. Additionally, Matt has experience as Financial Secretary at Stillwater Evangelical Free Church and participated in various roles within the ski and snowboard industry, showcasing strong leadership and training capabilities. Educational background includes a degree in Business with a focus on Marketing and Management Information Systems from the University of Minnesota's Carlson School of Management.