Warren Knapp has over 20 years of experience in customer success and consulting roles across various organizations. Currently, Warren serves as the Customer Success Director at SPS Commerce, a position held since May 2011, following earlier roles as Customer Success Executive and Engagement Manager within the same company. Prior to SPS Commerce, Warren was a Consultant/Principal at Technology Advisory Group, LLC from 2006 to June 2011, and worked as a Consultant at International Decision Systems from 2005 to 2006. From 2000 to 2005, Warren held the title of Implementation Manager at Automated Accounting Solutions. Warren holds a degree from Washington University in St. Louis, earned between 1989 and 1993.
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