Robert Strazza is an experienced operations professional with a diverse background in client operations and guest experience management. Currently serving as Client Operations Manager at SPS since March 2023, Robert previously held the position of Regional Director of Operations at Magic Memories from March 2022 to April 2023. A history of roles includes Director of Guest Experience at New York Cruise Lines, Inc. (March 2018 - March 2022), Manager of Guest Experience at Legends (March 2015 - March 2018), and General Manager at Boaz Fitness Studio (February 2011 - February 2015). Robert's early career includes managing payroll in Human Resources at Mana Products (September 2008 - December 2009) and serving as Senior Operations Manager at the Empire State Building from November 1997 to May 2008. Educationally, Robert holds an Associate's Degree in Business Administration and Management from Kingsborough Community College, earned between 1994 and 1996.
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