Heidi Burnett

Heidi Burnett is an experienced SAP CRM Functional Analyst currently employed at SPTS Technologies Ltd since May 2021, following a role as an SAP Support Analyst at Dyson from January 2015 to May 2021 where support was provided for the Order to Cash process. Prior to this, Heidi worked at Oxfordshire County Council from August 2006 to January 2015, initially as an SAP Analyst focused on Procure to Pay processes within SAP SRM and SAP ECC systems, and later as an SAP Support Analyst, delivering expert support to users on procurement and financial incidents. Throughout these roles, Heidi has demonstrated a commitment to optimizing processes, ensuring system integrity, and maintaining high levels of service.