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Paul Pedraza

Senior Customer Success Manager at SpyCloud

Paul Pedraza has over 28 years of work experience in the technology industry. Paul is currently working as a Senior Customer Success Manager at SpyCloud, where they help clients maximize the value of their investment and protect against online fraud. Prior to this, they worked at ForgeRock as a Senior Customer Success Manager.

From 2017 to 2020, Paul served as a Client Success Director at Acoustic, managing relationships with commercial customers and assisting them in achieving success with the company's marketing solutions. Before that, they worked at IBM as a Business Development Leader & Premium Services Account Manager, where they managed account relationships with major national retail clients.

Paul also has experience at Xtify, a company acquired by IBM, where they served as the Lead Customer Success Manager in North America and assisted clients in deploying marketing solutions. Paul also worked at Lotus Development in various roles, including Services Sales Lead and Professional Services Account Manager.

Overall, Paul Pedraza has a strong background in customer success and account management, with a focus on technology solutions.

Paul Pedraza attended Central Catholic school. However, it is unclear when they started or completed their studies there as the start and end years are not provided. Following their time at Central Catholic, Paul attended The University of Texas at Austin from 1988 to 1993. During this period, they obtained a Bachelor of Arts (BA) degree in Economics.

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