Akansha Bahal

Akansha Bahal is a seasoned IT professional currently serving as a Major Incident Manager at Microsoft (LTIMindtree) since July 2024. Previously, Akansha held the position of Information Technology Service Delivery Manager at Tata Consultancy Services from March 2019 to March 2022, where responsibilities included managing infrastructure service availability and balancing business transformation with service delivery. At Accenture from March 2017 to March 2019, Akansha specialized as an Information Technology Services Specialist, focusing on project transitions and operational deliverables using tools like Service Now and VMware. Earlier experience at HCL Technologies involved managing a significant VMware infrastructure with extensive documentation and analysis responsibilities. Akansha holds a B.Tech degree from Dr. A.P.J. Abdul Kalam Technical University and a Project Management Certificate from UW Professional & Continuing Education.