The Leadership Team at SQM Group Inc. spearheads the company's strategic direction, oversees overall operations, and fosters innovation in customer service QA management solutions for call centers. Comprised of roles such as the Chief Customer Experience Officer, Founder and CEO, Chief Finance and Operations Officer, and V.P. of Technology, this team ensures alignment of all departments with the company’s mission of improving FCR and Csat, reducing costs, and enhancing the customer experience through their industry-leading software and research solutions.
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