Artūrs Pielēns-Pelēns

Artūrs Pielēns-Pelēns has a diverse work experience spanning various roles and responsibilities. Starting in 2005, they worked at Latvenergo as an IT&T project manager until 2012. From 2009 to 2014, they served as a Member of the Board at Green Energo LTD. In 2012, they joined Lattelecom as the Head of the private and business customer support department, later transitioning to Director of service delivery and maintenance, then becoming the Director of Business Development until 2019. In 2013, they also began working as a Lecturer at Lattelecom BDA. In 2018, they joined Riga Business School as an MBA/ EMBA Lecturer for the Operations Management course. Currently, they hold the position of International Business Development Director at Squalio Latvia since 2019. Furthermore, in 2023, they joined Noventiq as the Vice President of IT Solutions and Services, leading a team and taking charge of various responsibilities related to IT solutions and services. Overall, Pielēns-Pelēns has a strong background in IT project management, customer support, business development, and academic lecturing.

Artūrs Pielēns-Pelēns has a comprehensive education history. Artūrs earned a Bachelor's degree in Electrical and Electronics Engineering from Rīgas Tehniskā universitāte (Riga Technical University) from 2010 to 2014. Following this, they pursued further education and obtained a Professional MBA in Finance from Riga Business School between 2014 and 2017.

In terms of additional certifications, they have achieved several qualifications in various fields. In March 2020, they obtained an ITIL V4 Expert Certification from PeopleCert. Additionally, they obtained a Couching Foundation certification from The Lyzan Group in October 2014. In May 2014, they achieved an ITIL Expert (Managing Across the Lifecycle) certification from ILX Group plc. Further, they obtained a LEAN methodology certification from SIA Lattelecom in December 2012.

Furthermore, Artūrs has pursued ITIL Foundation, ITIL Service Continual Improvement, ITIL Service Design, ITIL Service Operation, ITIL Service Strategy, and ITIL Service Transition certifications from ILX Group plc, although the specific dates of attainment are not provided.

Before their tertiary education, they completed their secondary education at Jelgavas Valsts Ģimnāzija, focusing on Computer and Information Sciences and Support Services from 2000 to 2003.