Aoife O.

Aoife O. is a highly experienced Senior Technical Writer II at Squarespace, specializing in simplifying complex concepts and advocating for content design. Previously, Aoife served as a Content Strategist at WhatsApp Inc., where responsibilities included overseeing content strategy, managing projects, and collaborating across departments to enhance user support experiences. Prior roles include Content Portal Specialist at Principle HR @ Facebook and Information Manager at Inflight Dublin, with a foundation in business process management and knowledge management gained during time at Arvato @ Microsoft. Aoife holds multiple relevant certifications and degrees in content design, editorial skills, leadership, and library and information science from prestigious institutions such as University College Dublin and the UX Design Institute.