Amy Arvedon

Amy Arvedon has extensive experience as a Technical Writer at Akamai Technologies from January 2013 to the present, advancing from Technical Writer II to Senior II Lead while specializing in content strategy development and transitioning documentation to DITA format. Previous experience includes working as a Participant Service Representative at Mercer from 2011 to 2012, where responsibilities involved assisting plan participants with inquiries about retirement and benefit plans. Amy holds a Master of Science in Technical Communications from Northeastern University and two Bachelor of Arts degrees in English Writing, Rhetoric, and Communications and History from the University of Massachusetts Dartmouth.