Xander Jake Mikuda Vest

Jake Mikuda Vest is an accomplished professional with extensive experience in customer support and team leadership. Currently serving as a Senior Team Lead at Squarespace since February 2018, Jake is responsible for mentoring a team of Customer Support Advisors, overseeing performance reviews, and participating in the hiring process. Previous roles at Squarespace include Customer Operations Team Lead and Senior New Release Team Support Advisor. Alongside a background in graphic design as a Freelancer, Jake has held various management and technical support positions at Apple and other companies, demonstrating a strong commitment to excellent customer service and team development. Educational qualifications include a CIPD Diploma in Human Resource Management and a Bachelor of Business Administration.