Sameera Baksh has a diverse background in customer support and analysis, with experience at AT&T as a Live Chat Support Specialist, where Sameera managed over eight live chat conversations and exceeded corporate objectives by providing exceptional service to more than 100 accounts daily. At SquareTrade, Sameera began as a Customer Service Representative, resolving product issues and training new employees, and later advanced to roles including Customer Experience Analyst and Universal Claims Specialist, focusing on claim management processes and adhering to company guidelines. Sameera holds a Diploma of Education in Computer Software Engineering from Aptech Pakistan, earned between 2017 and 2021.
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