Ashish Kuttappa is an experienced technical support and customer experience professional with a diverse background in managing customer support operations and technical teams. Currently serving as a Technical Support Specialist at SRAM since January 2022, Ashish also holds the position of Customer Experience Manager at Sphyrna since October 2018, where responsibilities include managing a team to provide product and service information to customers. Prior experience includes roles as Manager of the Customer Experience Engineer Team at Hammerhead, Sr Customer Experience Engineer at IBM, and Sr Client Technical Associate for the National Australian Bank, which involved significant understanding of IT infrastructure in the banking sector. Earlier positions as Senior Technical Expert at Dell International Pvt Limited and Desktop Engineer at Ness Technologies provided a strong foundation in technical support across various hardware and software applications. Ashish holds a degree from Kristu Jayanti College, Bangalore University.
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