Vinicius Oliveira

Vinicius Oliveira is a Senior Process Analyst at SRM ASSET since August 2023, specializing in process mapping, stakeholder engagement, and operational manual development. Previous experience includes working as a Process Analyst at Fretadão, focusing on process flow design and KPI management, and an Onboarding Analyst, managing client implementation projects. Vinicius has also served as a Content Moderator at TikTok, ensuring community safety standards, and held roles at Uber, including Regional Community Operations Specialist and Community Support Representative, where process analysis and stakeholder management were key responsibilities. Early career experience includes positions as a Human Resources Assistant at Pró Recursos Humanos and an Academic Assistant at Anhanguera Educacional. Vinicius holds an Associate's degree in Human Resources Management from USCS - Universidade Municipal de São Caetano do Sul, completed in June 2023.