John Fahy

John Fahy is a seasoned professional with extensive experience in client relationship management and team leadership. Currently serving as a Senior Client Advocate and Relationship Manager at SS&C Technologies since May 2022, John manages a portfolio of over 12 clients, focusing on client satisfaction and project delivery. Prior to this role, John was a Processing Manager at Better, where responsibilities included meeting production goals and resolving escalated customer issues, after serving as a Processing Team Lead overseeing loan file management. Earlier experience includes a Customer Service Supervisor role at Thrift Investment Corporation, managing a team in collections and refinancing, as well as a Customer Service Representative position handling accounts receivable. John holds a Bachelor's degree in History from Rutgers University, obtained in 2011.