Richard Myers is a seasoned professional in account management and operations with extensive experience in the insurance and hospitality sectors. Currently serving as a Corporate Account Manager - Broker at SSP Worldwide since June 2017, Richard manages corporate broker clients and reports to the Head of Account Management. Prior to this role, Richard was the Insurer Relationship Manager at BBM (Yorkshire) Ltd, where responsibilities included overseeing the operations of a newly established hospitality business. Richard's significant tenure at Swinton Insurance included various leadership roles, notably as Head of Customer Experience and Operational Business Support, where key achievements involved driving a remarkable culture change that led to a 100% increase in NPS. Richard honed managerial skills as a Regional Sales Manager at both Swinton Insurance and BGL Group, overseeing multiple branches and enhancing team performance across large workforce segments.
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