Rafael Ufret

Rafael Ufret is a dedicated professional with extensive experience in guest services and patient support. Currently serving at St. Anthony's Hospital Foundation since February 2022, Rafael previously worked as a Patient Service Representative at Florida Family Primary Care Centers, managing service calls for Medicare patients and resolving issues across multiple locations. Rafael's background includes significant roles at Grand Hyatt and The Peabody Hotel, where responsibilities ranged from concierge services to accounting assistance, and programming for the Point of Sale system. Notably, Rafael has been recognized with several awards for excellence and mentorship throughout a robust career that showcases strong organizational and customer service skills. Rafael holds a B.A. in Spanish Language Teacher Education from Inter-American University, completed between 1991 and 2000.