Monica Jones

Monica Jones has extensive experience in training and management within the healthcare sector, currently serving as the Manager of Training, QA, and Patient Experience at St. Joseph's/Candler since August 2018. Prior to this role, Monica worked at Memorial Health from December 2014 to June 2018 as a Principal Trainer and ADT/Prelude Revenue Cycle Credentialed Trainer, providing training across various roles and departments while developing educational materials. Earlier positions include Patient Access Supervisor and Team Leader at Conifer Health Solutions and Insurance Verification Supervisor at Memorial Health. Monica earned a Bachelor of Business Administration from South Carolina State University between 1990 and 1994.