Heather Cote

Heather Cote has extensive experience in administrative and customer service roles within the healthcare sector. Currently serving as an Office Secretary at St. Mary's Regional Medical Center since December 2014, primary responsibilities include patient check-in and check-out, managing telephone communications, scheduling appointments, and handling copayments. Prior experience at Apria Healthcare, from November 2004 to December 2014, involved multiple positions culminating in the role of Senior Customer Confirmation Specialist, where responsibilities included confirming orders and ensuring accuracy prior to billing. Heather Cote holds a degree from the University of Southern Maine, earned between 2013 and 2017.