Vinci Bhardwaj

Vinci Bhardwaj is an experienced IT professional currently serving as a Service Desk Analyst at Northwell Health since December 2022, providing support for password resets and ticket routing. As a Help Desk Technician at Leveldesk, Vinci also brings significant experience from a previous role at PeopleShores, where prompt in-person, phone, and email support was delivered to end-users. Prior technical experience includes serving as an Installation Technician at Agilant Solutions, Inc., where hardware was set up in educational settings, and as an IT Proctor at Fordham University School of Law, ensuring exam room readiness for students. Earlier roles included providing customer assistance at Credit Suisse and support during a project associate internship at Charter Technology Solutions. Vinci holds a Core Engineering Cyber Security certificate from SecureSet, a coding bootcamp certificate from Columbia Engineering, and a Bachelor of Arts in Sociology with a minor in International Business and World Trade from the University at Buffalo.