Manuela Franken is an experienced professional specializing in community integration and social care, currently serving as Strategischer Overhead for Kommunales Integrationsmanagement at Stadt Mönchengladbach since April 2018. Previous roles include Sozialpädagogische Fachkraft for KOMM-AN NRW and various positions in customer service, administration, and fundraising across organizations such as Arriva Trains Wales, Airbnb, EcoRetreats, and the Centre for Alternative Technology. Manuela holds a Master's Degree in Science of Education from the University of Cologne and has pursued further qualifications in case management and communication. A strong focus on customer care and organizational efficiency is evident in Manuela's work history.
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