Stephanie Gaideczka

Stephanie Gaideczka is a seasoned professional with extensive experience in customer service and quality management. Currently serving as Qualitätsmanagerin and Trainerin at Stadtwerke Düsseldorf since August 2021, Stephanie has previously held the role of Customer Success Consultant at StepStone Deutschland GmbH from July 2015 to July 2021, where responsibilities included team leadership in quality assurance, onboarding, and process improvements. Prior experience encompasses various positions in customer service, product management, marketing, and public relations, showcasing a comprehensive skill set in client relations, project management, and communications. Stephanie holds a Bachelor of Arts in Journalism and Public Relations from Westfälische Hochschule and is a certified bookseller from Berufsschule Bad Malente.