Who We Are

At Staff CX, we love solving people problems. But not just with any solution. We give our clients the power to create an incredible customer experience with call center staffing solutions that are driven by your unique organizational needs.

Led by a team that has extensive experience in contact center development and business process outsourcing, Staff CX understands that customer service excellence is the key to long-term organizational success and sustained growth. With over 30 years of dedicated experience in launching, growing, managing, and hiring for contact center organizations, our expertise in the industry shines through in everything we do. Our founder has successfully placed over 25,000 top-quality customer service and sales candidates globally, ranging from entry-level call center jobs to executive-level leaders, and his leadership inspires the same passion from every team member at Staff CX.

Our staffing approach is all about people, making connections, and finding the right talent for the right roles. We strive to deliver service that goes the extra mile, with innovative and customized staff augmentation solutions for contact center companies and customer service establishments. 

We help build front-facing customer service teams that can adapt and respond to the evolution of consumer expectations, while meeting the skyrocketing demands of the globalized business marketplace. We are driven by integrity and honesty, and we work with efficiency, transparency, and open communication during every stage of the call center staffing process.

Our Mission

Our mission is to disrupt the industry with our innovative customer service staffing approach that delivers incredible customer experiences, every time. With our proprietary talent acquisition strategies that are designed to attract and retain top talent, we help our client organizations effectively scale growth and leverage opportunities for global expansion.

Staff CX

Armando Castro

This department manages recruitment, employee relations, and talent development initiatives.

Staff CX

Org chart

Teams

Human Resources

Offices

Staff CX

Org chart

Teams

Human Resources

Offices

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