Staff Management | SMX
Heather Phelps is an experienced professional with a robust background in operations and account management. Currently serving as the Managing Director of Operations at Staff Management | SMX since January 2017, Heather previously held the role of Account Manager and Owner at Phelps Towing, a 24-hour business, since July 2000, where responsibilities included managing the commercial organization and maintaining a towing contract with the Shelbyville Police Department. Heather also has previous experience as an Insurance Agent at Allstate from June 2013 to July 2014 and as a Hospitality Design Project Manager at Old Hickory Furniture from November 1996 to August 2009, demonstrating a strong skill set in sales, customer service, and time management. Heather is an alumna of Indiana University Indianapolis.
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Staff Management | SMX
Founded in 1988, Staff Management is a recognized leader of comprehensive workforce solutions that deliver best talent, drive compliance, yield tangible savings and build sustainable value. Our expertise in supporting clients within the fulfillment, distribution and manufacturing industries, combined with our proven centralized service model and precision recruitment processes are key differentiators within the industry. Staff Management | SMX received Inavero’s 2018 Best of Staffing Award for the third year in a row. We currently have client satisfaction scores eight times greater than the industry's average. As the pioneer of Onsite Workforce Management (OWM), Staff Management | SMX is the expert in exclusive recruitment and vendor on premise management of an industrial facility's contingent workforce. Our OWM service model improves productivity while lowering risk and cost for our clients. In addition to our OWM service model, Staff Management | SMX specializes in Recruitment and Placement Solutions (RPS) for your semi- to highly-skilled contract, temp-to-hire and direct hire needs. As part of TrueBlue Outsourcing Solutions, Staff Management | SMX has the ability to provide best-in-class solutions for your individual business needs. Together with TrueBlue, the largest industrial staffing provider in the US, we can offer our clients a broader range of industry leading services. TrueBlue is recognized as one of Forbes’ 100 Most Trustworthy Companies for their solid corporate governance and accounting transparency.