Alina Bertels has extensive experience in customer success and implementation consulting, currently serving as the Manager of Implementation Consulting for EMEA at Staffbase since January 2021. Previously, Alina held various roles at Staffbase, including Manager of Onboarding Project Management and Team Lead CSM NEMEA. Prior experience includes positions as a Sales Development Representative at Mindance and multiple roles at Talkwalker, where responsibilities encompassed customer success management and coaching. Alina's earlier career includes work as a Language Data Analyst at Amazon and several internships involving editorial tasks and qualitative social research. Alina holds a Master of Arts in Media and Cultural Sociology and a Bachelor of Science in Sociology and German Studies from Universität Trier, with additional studies in social sciences at Charles University.
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