Talkwalker is the #1 Consumer Intelligence Acceleration platform for brands to drive business impact and revenue. 

Software

Talkwalker

Talkwalker's headquarters in Luxembourg, Luxembourg

The Paris office focuses on customer success and project management, supporting strategic accounts across EMEA.

Paris

The Frankfurt office focuses on client engagement and support, enhancing onboarding and success for enterprise customers.

Frankfurt

Irina Novoselsky

Jessica Hartigan

Ellen Terchila

Antonis Papatsaras

Tara Ataya

Craig Segal

Cara Buscaglia

Claudia Del Lucchese Aiman-Smith

The Customer Success Managers at Talkwalker play a vital role in ensuring that clients maximize the value of the Consumer Intelligence Acceleration platform. They provide strategic guidance, support onboarding and training, foster long-term relationships, and address customer inquiries to drive engagement and satisfaction, ultimately contributing to business impact and revenue growth for clients.

Customer Success Managers

The Engineering and Technical Roles team at Talkwalker is responsible for designing, developing, and maintaining the advanced technology that powers the Consumer Intelligence Acceleration platform. This team, which includes software engineers, machine learning researchers, data scientists, and DevOps engineers, collaborates to innovate and optimize solutions that enhance data analysis, drive performance, and improve user experience for brands leveraging consumer insights to generate business impact and revenue.

Engineering and Technical Roles

This department focuses on ensuring customer satisfaction and fostering long-term relationships through support and guidance.

Customer Success

This department focuses on managing client relationships and driving sales growth through strategic account development.

Account Management

This department oversees the development and implementation of solutions to meet client needs and drive business success.

Solutions Management

The Product Management and Development team at Talkwalker is responsible for driving the strategic vision and execution of the Consumer Intelligence Acceleration platform. This team collaborates cross-functionally to define product roadmaps, prioritize features based on customer feedback and market trends, and ensure alignment with business goals, ultimately enhancing product offerings to drive revenue and deliver impactful insights for brands.

Talkwalker

Org chart

Teams

Customer Success Managers

Engineering and Technical Roles

Customer Success

Account Management

Solutions Management

Product Management and Development

Offices

Talkwalker

Org chart

Teams

Customer Success Managers

Engineering and Technical Roles

Customer Success

Account Management

Solutions Management

Product Management and Development

Offices

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