Rachel Mucerino

Intake And Outreach Specialist at Staffing Solutions Organization LLC

Rachel Mucerino is an experienced professional specializing in client advocacy, communication, and operational management. Currently serving as a Medical Transportation Advocate at Medical Answering Services LLC, Rachel collaborates with transportation providers to support Medicaid recipients. Previous roles include Intake and Outreach Specialist and Escalation Lead at Public Consulting Group, where Rachel enhanced client satisfaction and resolved conflicts effectively. As a Covid-19 Case Investigator, Rachel conducted extensive investigations and worked with public health officials to mitigate the virus's spread. Early career experience includes positions at Toomey Residential and Community Services, Sutherland, and Jillian Bradley & Associates, where Rachel focused on client support, retention strategies, and operational efficiency.

Location

Syracuse, United States

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Staffing Solutions Organization LLC

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. SSO operates an industry-leading staffing model with three main components: Talent Acquisition – sourcing, screening, interviewing and selecting talent Talent Management – onboarding, engaging and developing talent Talent Consulting – helping clients with a full spectrum of talent support


Employees

11-50

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